Privacy Policy

Overview

Looppie Piano ("we," "our," or "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your information when you use our platform, including our web application, mobile application, and Chrome extension (collectively, the "Services").

Information We Collect

Personal Information

• Name and email address (for account creation and authentication)
• Profile picture (optional)
• Mobile phone number (optional, for account verification)
• User ID and authentication tokens

Practice and Performance Data

• MIDI data from connected keyboards (note timing, velocity, duration)
• Audio recordings from your device microphone (for audio-to-MIDI transcription)
• Practice session data (duration, accuracy scores, exercise completion)
• Assignment submissions and teacher feedback
• Progress tracking and achievement data

Lesson Recording Content (Chrome Extension)

• Audio and video recordings from Google Meet sessions
• Meeting metadata (duration, timestamp, participant information)
• Recording identifiers and upload status

Technical Information

• Device information (operating system, browser type, app version)
• Usage logs and error reports
• IP address and general location (country/region level)
• Analytics data (in future updates)

How We Use Your Information

• Service Delivery: Provide piano learning features, practice sessions, and lesson recordings
• Performance Analysis: Analyze your playing to provide feedback on accuracy, timing, and technique
• Progress Tracking: Track your learning progress, achievements, and streaks
• Teacher-Student Communication: Enable teachers to assign exercises and provide feedback
• Authentication: Verify your identity and maintain secure login sessions
• AI-Powered Features: Process audio recordings to convert piano playing into MIDI data
• Service Improvement: Improve our platform based on usage patterns and feedback
• Technical Support: Debug issues and provide customer support
• Security: Protect against fraud, unauthorized access, and ensure platform security
• Analytics: Understand usage patterns to improve user experience (when analytics are implemented)

Data Storage and Security

Data Storage Location: Your data is stored on secure cloud infrastructure (PostgreSQL database and cloud storage) with industry-standard security practices.

Audio Processing: The mobile app uses TensorFlow Lite to process audio on your device when possible, minimizing data transmission. Audio data used for practice analysis is processed and converted to MIDI format, and we do not retain raw audio files unless explicitly saved by you.

Data Sharing and Third Parties

We do not sell or share your personal data with third parties for marketing purposes.

We use the following trusted third-party services to provide our platform:

• Clerk: User authentication and identity management
• PostgreSQL (Cloud Provider): Secure database storage
• Cloud Storage Provider: Secure storage for lesson recordings and media
• Google Meet: Video conferencing for lesson recordings (Chrome Extension only)
• Analytics Services: Usage analytics when implemented (we will update this policy)

These services are bound by their own privacy policies and security standards. We ensure all third-party providers meet strict data protection requirements.

Your Rights and Controls

To exercise any of these rights, please contact us at privacy@looppie.app or through your account settings.

Mobile App Permissions

Our mobile application requests the following permissions:

• Microphone (RECORD_AUDIO): To record your piano playing and convert it to MIDI data for practice analysis
• Internet: To sync your practice data, access content, and communicate with our servers
• USB MIDI: To connect to USB MIDI keyboards (no special permission required on Android)

Note: We have removed Bluetooth and location permissions from the initial version. These may be added in future updates for Bluetooth MIDI keyboard support, and we will update this policy accordingly.

Data Retention

• Account Data: Retained while your account is active
• Practice Data: Retained to track your progress over time
• Lesson Recordings: Retained until you delete them
• Account Deletion: All data permanently deleted within 30 days of account deletion
• Inactive Accounts: Accounts inactive for 3+ years may be archived or deleted with advance notice

Children's Privacy

Our Services are designed for users of all ages, including children learning piano. For users under 13 years old (or applicable age in your jurisdiction), we require parental consent. Parents and guardians can request to review, modify, or delete their child's information by contacting us at privacy@looppie.app.

International Users

If you are accessing our Services from outside the United States, please note that your data may be transferred to and stored on servers located in the United States or other countries. By using our Services, you consent to such transfer and processing in accordance with this privacy policy and applicable data protection laws.

Account Deletion

You have the right to delete your account and all associated data at any time. Upon account deletion, all your personal information, practice data, recordings, and other content will be permanently removed from our systems.

Partial Data Deletion

You can delete specific data without deleting your entire account:

• Practice Sessions: Delete individual practice sessions from your history
• Recordings: Delete specific lesson recordings from your library
• Assignments: Teachers can delete assignments and associated submissions

To perform partial deletions, use the delete options available in your dashboard or contact us at privacy@looppie.app for assistance.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify users of material changes through email, in-app notifications, or by posting a notice on our website. The "Last updated" date at the top of this policy indicates when it was last revised. Your continued use of our Services after changes constitutes acceptance of the updated policy.

Contact Us

Legal Compliance

We comply with applicable data protection laws and regulations, including but not limited to:

• General Data Protection Regulation (GDPR) for European users
• California Consumer Privacy Act (CCPA) for California residents
• Children's Online Privacy Protection Act (COPPA) for users under 13
• Other applicable regional data protection laws